Manage Property Portfolio

We deliver customized property and facilities management solutions, optimizing your development’s performance towards delivering happy and productive communities in both residential and work environments.

Through our decades of experience in developing Greenfield and brownfield projects and our strong market knowledge, we help you turn your property development aspirations into reality through research, expertise and analysis; increasing the lifecycle of assets as well as adding value to your development projects.

• Legal and regulatory advise and planning regulation
• Mixed-development stratification
• Service charges, sinking fund and share unit determination
  • Asset management planning
  • Proptech and digital transformation roadmapping
  • Integrated service delivery model planning
  • Real estate and space optimization strategies
  • Preventive, Crisis Response & Recovery strategies (BCS)
  • FM contracting model including strategy, policy & procedures

Through our deep understanding of the design and operations process as well as the technical and management systems that are needed to optimize a building for its occupants, we develop solutions that better fulfill a building’s performance and efficiency goals as well tenant satisfaction.

• Asset management planning
• M&E engineering design review
• Air-condition and mechanical ventilation system
• Fire protection system
• Cold water and sanitary plumbing system
• Electrical system
• Vertical transportation system (elevators & escalators)
• Extra low voltage system
• Design for maintainability (DfM) and sustainability of building
• Integration of Environmental, Safety and Health Criteria
• Energy management solutions
• Integrated property and facility management best practices
• Smart building design brief
• Traffic flow assessment (pedestrian & vehicular)
• Security infrastructure and system
• Supplier & requirement specification selection• Integrated service delivery model planning
• Real estate and space optimization strategies
• Preventive, Crisis Response & Recovery strategies (BCS)
• FM contracting model including strategy, policy & procedures

  • Energy efficiency design
  • Renewable energy applications (solar)
  • Indoor air quality optimization
  • Water efficiency features
  • Facilitation of certification & re-certification process for green certifications inclusive of GBI, Green Re etc
  • Compliance to tender specifications
  • Compliance to design and applicable standards
  • Detailed build quality inspection
  • Defects management and reporting
  • ESH compliance
  • System functionality test according to client’s / operator’s requirement
  • Recruitment and training of staffs
  • Onsite management office/system setup
  • Preparation of house rules/building handbook for the development
  • Preparation of handover kits to be provided to each purchaser for the development
  • Where required, assist in the handing over of the units to the individual purchasers
  • Co-ordinate with purchasers on the defects found within the units
  • Act as a liaison between the developer/main Contractor and the individual purchasers during the defect rectification process
  • Rectification of common area defects with developer/main contractor

Powered by new technologies including the Internet of Things, advanced computerized management systems (CMMS), data analytics, and cloud-based systems, we minimize risks for your operations while ensuring cost minimization, energy efficiency, and automation to get more done at a lower operating cost, thus ensuring sustainable growth.

• Keep operations in compliance to all regulatory requirements (permits, licenses, agreements/contracts), equipment manufacturer’s recommendations and internal operations best practices
• Comprehensive M&E equipment reliability centered maintenance ( corrective, preventive and predictive Maintenance for self-perform or supervision of third party hard service providers)
• Conduct regular inspections for the physical maintenance aspect of the property
• Carry out general repair works
• Perform utilities & energy management
• Supervise and monitor daily operations of soft services
• Security
• Cleaning, sanitisation and disinfection
• Rubbish collection and waste management
• Housekeeping
• Landscaping
• Pest control
• Attend to occupants’ inquiries and service request
• General administration such as issuing reminders/notices of breach or non-compliance with any regulations, house rules/building handbook or notices of repairs if and when necessary
• Advise and assist in the procurement of relevant policies of insurance (fire and public liability)
• Monitor and optimise operation costs to improve property yield
• Crisis, emergency and security management
• The takeover of the existing built environment
  • Establish financial management information and accounting systems, budgetary control, cash flow and credit control, and set up standard operating procedures
  • Daily finance operations upkeep including the issuance of invoices and statements, collections, payments and banking matters
  • Record-keeping and updating of accounting for monthly management reports and yearly financial statements in accordance with the Malaysian Financial Reporting Standard
  • Prepare an annual budget with prudent cost control
  • Implement internal control systems to avoid any irregularities and misappropriation of funds
  • Closely monitor the outstanding amount of arrears for each unit
  • Systematically issue reminders and notices to defaulters
  • Take action against defaulters for debt recovery
  • Property taxation advisory
  • Administer financial accounting, administration and credit control
  • Annual audits of account and tax submission
  • Contract service management including evaluation of supplier performance
  • Administer procurement and tender procedure
  • Self-perform or supervise contractors to ensure that work schedules are carried out by the maintenance program
  • Take necessary steps to reduce any nuisance caused by occupiers or visitor
  • Attend to occupant’s inquiries and service requests
  • Arrange and conduct management meetings and record & circulate minutes of the meeting
  • Constant improvement in the service level
  • Stratified
  • Advice on administrative matters about Strata Management Act 2013 and Strata Management Regulation 2015
  • Submit building audit report to Joint Management Body/Management Council
  • Schedule reporting for property improvements and recommendations on upgrading works
  • Organise and facilitate Annual General Meetings
  • Non-Stratified
  • Leasing & marketing advisory
  • Tenancy management
  • Monitor and optimise operation costs to improve property yield
  • Focus on ensuring the building’s facility systems are properly operated and maintained
    • Within statutory and regulatory requirements
    • Within the manufacturer’s recommendation
    • Within a set of internal operational best practices   
  • Evaluation by subject-matter expert of the building facility system for areas of improvement in a process within a system that also includes ESH
  • Reporting on findings, and highlighting key findings which require immediate attention
  • Recommendation to rectify problems, or recommend preventive measures to avoid unplanned downtime
  • Quarterly follow-up on audit findings and review of the corrective actions carried out

 

  • Market competitive studies and asset enhancement advisory
  • Addition and alteration works
  • Mechanical and engineering services
  • Reinstatement and demolition
  • Budget control & tendering process
  • Implementation of IoT sensors and technology adoption
  • Implementation of eAuto Reminder system to monitor the status of service provider agreements, contracts and regulatory licenses and permits
  • Implementation of eService Request system for on-demand service requests by occupants or maintenance feedback
  • Implementation of Property Management App for ease of communication, quick dissemination of news, facilities/amenities booking, e-forms approval etc
  • Implementation of Computerised Maintenance Management System (CMMS) deployment that centralizes all maintenance information and facilitates the processes of maintenance operations
  • Implementation of a Visitor Management System, a physical kiosk or an app-based system that enhances security for your building
  • Optimisation of Building Automation System (BAS) /Building Energy Management Systems (BEMS)
  • Implementation of business intelligence dashboards for improved business results

We help you remove your building from operations or use as well as protect the building and its systems, reduce ongoing costs and reduce hazards and other risks.

• Decommissioning planning, facilitation of roadmap for the defined end-state of the building covering methodology relating to safety, proper disposal of hazardous chemicals, etc
• Preparing the scope of work for the exact process for achieving its objectives
• Where applicable engagement of a specialist decommissioning team

We strategise alongside you to create an enriching environment which is supportive of your business and resident community, driving every stakeholder’s growth as well as preserving a high-quality lifestyle for all.

  • Budget Preparation
  • Property management
  • Cyclical maintenance works
  • Essential maintenance and services
  • Financial management
  • Township improvement and upgrading works
  • Contracts and project management

We optimise the performance of your HVAC systems to ensure optimum building performance. HVAC consumes around 70% of a base building’s energy usage, with 25-35% of the energy consumed by chillers producing chilled water for air-conditioning.

 

  • Measurement of chiller plant efficiency parameters with prevailing loads and ambient conditions
  • Tabulation and calculation of chiller plant efficiencies based on measured data
  • Comparison of actual chiller plant efficiencies versus design (if chiller manufacturer’s data are available)
  • Recommendation for improvements

We help plan and implement high-reliability and low-maintenance solar power systems that deliver a great return on investment, reduce operating costs, and increase your property value.

 

  • One-stop solution for Engineering, Procurement, Construction & Commissioning (EPCC)
  • Project management during EPCC
  • Quality assurance and performance assessment with aid of InfraRed thermography
  • System efficiency monitoring
  • Feasibility study
  • Solar energy supply and purchase agreement (SESPA) business model

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